How do I save a Query File from a Rio Pro?
Here are the steps to Query a Rio Pro printer and save the Query File:
- Open the Printer Properties window (This can be found by right clicking on the printer in the "Devices and Printers" menu inside the Control Panel)
- Select the "Tools" tab
- Click on "Query"
- Click on "Save" (This will allow you to save the query to a text file that you can email or submit for technical assistance)
Rio Pro Query File Instructions
How do I calibrate the Rio Pro?
The SOAK Test can be done to calibrate the sensors of the Rio Pro in the event that your color panels are not aligning properly. SOAK Test: 1. Remove the ribbon from the printer 2. Remove all but one blank white card from the rear hopper 3. Hold ...
How do I use a custom color profile for my Evolis printer?
Open the “Control Panel” and select “Devices and Printers” Right click on your Evolis Printer and choose “Printer Properties” Select the “Color Management” Tab Click on the “Color Management” button. Select your Evolis printer from the drop down menu ...
Asure ID is failing to open, how do I fix that?
If you are getting this message: "ERROR - unable to load Settings.xml file", then please follow the steps below. Check the settings.xml file in the program data folder -> C:\ProgramData\HID Global\Asure ID\Settings.xml If the file is blank then this ...
How do I convert .ced files to .cedx?
Go to the configuration tab, advanced options, then check the box for “SHOW MIGRATE BUTTON OR MENU” and “SHOW ADVANCED MAPPINGS” if you want to use the old designer ensure that “USE VERSION 7 DESIGNER” to manage the old .CED files within version 9 ...
How do I adjust the print speed on my Lemur Printer?
Please follow the enclosed steps to increase print speed on your printer. Depress both the MENU and TEST buttons while turning on the printer. Keep both buttons depressed unit OPERATOR MENU appears in the LCD window or the display starts scrolling ...