Jolly New Installation Request Form
Please fill out this form and either fax or scan and email to Jolly Technologies.
This form is for customers with an active Jolly Support Plan.
How do I backup or transfer my Jolly Technologies Software?
Software Backup and Transfer Instructions: Each Jolly software license can only be installed on one computer at a time. (Once the software has been activated on the new machine, pushing the backup over the new installation should restore the settings ...
How do I transfer CardExchange Producer Software to a new PC?
If you are looking to transfer your installation to a new PC, then you can follow the below steps: Install CardExchange® Producer or TrustID on the new PC Copy the Data directory from the old PC, by default this is located in the following location ...
How do I find my Jolly License Key?
Here are the steps to locate your license key on your computer: (I have included screenshots for reference if you need them) Open ID Flow Click on the “Help” button on the top left hand side of the screen Click on “About Product…” Your License Key ...
How do I adjust the print speed on my Lemur Printer?
Please follow the enclosed steps to increase print speed on your printer. Depress both the MENU and TEST buttons while turning on the printer. Keep both buttons depressed unit OPERATOR MENU appears in the LCD window or the display starts scrolling ...
How do I convert .ced files to .cedx?
Go to the configuration tab, advanced options, then check the box for “SHOW MIGRATE BUTTON OR MENU” and “SHOW ADVANCED MAPPINGS” if you want to use the old designer ensure that “USE VERSION 7 DESIGNER” to manage the old .CED files within version 9 ...